Head of Compliance

Compliance · Remote / Malta / Gibraltar / Cape Town, .
Department Compliance
Employment Type Determined based on the Country of Residence
Minimum Experience Senior Manager/Supervisor

About White Hat Gaming

Founded in 2012, White Hat Gaming (WHG) is an online casino technology and services company with offices in Malta, London, Gibraltar, Chicago, and Cape Town. With a global team of over 550 specialists, we provide market-leading content, including Kambi Sportsbook and over 100 leading games providers.

We promote and foster a highly collaborative environment, offering complete flexibility and autonomy to our staff. As we grow rapidly, we continue to maintain a start-up atmosphere where we help each other and take a holistic approach to our day-to-day responsibilities.

In Summary:

As the Head of Compliance you will be responsible for ensuring all policies and procedures are compliant with the company’s Malta and Isle of Man B2C licenses and any other future licences that the company may apply for.

The role will report to the Director of Compliance and you will be expected to be able to define, implement and enhance solutions to any regulatory changes or challenges.

The role is a senior operational role that will require an experienced Head of Compliance who will be responsible for operational processes, compliance assessments and being the main point of contact for regulators. As such it is expected you will be the Key Function holder for the MGA licence and nominated person for the Isle of Man.


The Job:

  • Accountable for operational compliance teams ensuring all staff are adequately trained and processes are being implemented effectively
  • Main point of contact for regulatory bodies and managing regulatory relationships for the purposes of reporting (key event, regulatory reporting)
  • Building and managing Compliance relationships with White Label partners ensuring they are kept abreast of regulatory developments and feedback any issues/escalations as required from time to time
  • Ensuring all policies and procedures relating to Compliance are periodically reviewed and updated including but not limited to Responsible Gambling and KYC
  • Devising and enhancing Compliance KPI’s for reporting in the Monthly Safer Gambling Committee
  • Attending various governance committees as required
  • Working closely with the BI Team to ensure accurate and automated reporting of Compliance processes especially interaction effectiveness and use of RG tools
  • Key function holder MGA/IOM
  • Investigating breaches and ensuring timely reporting and resolution
  • Jurisdictional Regulatory reporting as required
  • Assist with other duties as assigned by the Director of Compliance from time to time

What you already have:

  • Minimum 4 years experience as a Head of Compliance or similar role in the gaming industry
  • Experience and knowledge of dealing with MGA (Malta) is a must and IOM (Isle of Man) beneficial
  • Ability to define solutions to regulatory challenges that balance commercial objectives with the regulatory objectives
  • Relevant Compliance qualifications such as ICA Advanced Certificate/Diploma or equivalent.
  • Keen understanding of data to drive process definitions and improvements as required
  • Experience in designing and implementing Safer Gambling processes
  • Attention to detail is a must


Nice to have:

  • Previous AML experience a bonus
  • Working knowledge of other jurisdictions such as UK and Ontario

How we approach things:

  • Medium-sized company with a start-up culture and a can-do ethos.
  • We focus on getting stuff done, not on the process or management hierarchy.
  • Working remotely but communicating regularly.
  • Open-door policy across all levels and departments.
  • An inclusive environment with staff from all around the world.

What we offer:

  • A mostly remote and flexible working schedule. 
  • Generous time off varied based on the country of residence.
  • Training on the job.
  • Opportunity to progress within the company, not limited to one department or team.
  • Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.

Everything about WHG won't fit into a job ad, want to find out more about working with us? Apply to get the conversation started. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

By submitting your application, you agree that we process your data in accordance with our Privacy Policy for the management of your candidature to any of the positions we offer.

Thank You

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  • Location
    Remote / Malta / Gibraltar / Cape Town, .
  • Department
  • Employment Type
    Determined based on the Country of Residence
  • Minimum Experience
    Senior Manager/Supervisor